Product Support Center

Download product updates, open a helpdesk ticket, and view your licenses and purchase history. Access to this section of the website requires a valid license key and support password. The easiest way to sign in is to launch File Tracker and click "Help/Support" from the menu.

Email Address
The email address used for purchasing the license.
Serial Number
The 16 letter/number sequence that looks like: xxxx-xxxx-xxxx-xxxx.
Don't remember/have your serial number or support password? Leave this field empty to receive your license(s) via email.
Support Password
The support password associated with the license.